Job Description

The Training Leader position at Chick-fil-A Hawks Creek is designed to give individuals the opportunity to gain leadership experience, specifically in the functional area of training and development. Starting as a Team Member, you will be trained in every area of the restaurant (eleven different areas), until you are proficient. Participants are required to work at least 30-60 days to prove themselves in the basics before we formally move forward with the promotion to leadership. If you meet the general requirements for a leadership promotion, you will begin a development process to learn to be a Training Leader. At this point, you will work a regular position in the restaurant, and be skilled/required to perform the following in addition to normal Team Member duties:

• Training and coaching new Team Members 
• Watching training videos weekly to stay up to date on procedures
• Monitoring and managing training checklists for new Team Members
• Conducting 30 and 90 day performance reviews with new Team Members alongside a manager/director
• Assigning and managing virtual training content to new Team Members
• Creating new training content and video courses for new Team Members
• Conduct recurring training sessions with current Team Members before open or after close and Sundays

General Skills/Qualifications:

• Ability to work a changing schedule (evenings and mornings)
• Previous training/teaching experience is a plus 
• Attention to detail 
• Ability to hold people accountable to procedures and policies 
• Outgoing and friendly personality
• Strong Interpersonal skills
• Sense of Urgency
• Available to work weekends

Benefits:

• Subsidized health insurance.
• Free meals on shift.
• Life insurance.
• Team member family events.
• Opportunities for advancement.

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.

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