Sr IT Support Analyst | Wayne, PA | Rate Open Job at Two95 International Inc., Wayne, PA

ekdaQnRYemlVMFVGdkZhWkp3UUlueEpTT0E9PQ==
  • Two95 International Inc.
  • Wayne, PA

Job Description

Title : Sr IT Support Analyst

Location : Wayne, PA

Type : Full Time

Salary : $Open (Best Possible)

YOU’RE GOOD AT :

  • Monitoring JIRA Help Desk system for work intake from problem tickets to service requests
  • Providing Tier 1-3 hardware support on Apple, HP, Lenovo, Microsoft laptop systems
  • Providing Tier 1-3 software end user support in Windows, Mac OS, VoIP, WebEx, and other software as needed
  • Provide Tier 1-3 support in Office365, including advanced support in SharePoint Administration, InfoPath, OneDrive, Flow or Workflows, Teams and Skype for Business
  • Providing Tier 1-3 Executive Support for our C-Suite
  • Provide end user/new user education with a focus on collaboration tools like Office365
  • Provision, image, install, and maintain all laptop and virtual (VM/VDI/Citrix) workstations, for both local or remote users, along with associated peripheral devices
  • Provides support to the team as a subject matter expert in all desktop computing environments, focusing on continuous improvement, performing root cause analysis for problem elimination, with a focus on customer service and innovation.
  • Maintain workstation inventory and licensing inventory, including quote/purchasing and vendor management
  • Advanced Office365 and Active Directory administration with a high focus on Exchange, Azure AD, DFS, ADFS and SSO.
  • This position requires the ability to develop, implement and maintain AD Group Policy and InTune policy
  • Work closely with the Director of IT Corporate Services on other projects
  • This position has high visibility and requires the highest level of communication with strong verbal and writing skills.

YOU HAVE :

  • Bachelors or relevant work experience with industry certifications like MCSA, MCP, ITIL
  • 8+ years of desktop services experience.
  • 5+ years of advanced experience in Active Directory and server administration.
  • 3+ years providing executive/C-SUITE personalized desktop support.
  • 1+ years of desktop networking with LAN/WLAN experience.

Note: If interested please send your updated resume and include your rate/Salary requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.

We look forward to hearing from you at the earliest!

Job Tags

Full time, Work experience placement, Local area, Remote work,

Similar Jobs

Signal Mountain

PT Concierge (Receptionist) with rotating weekends Job at Signal Mountain

 ...Living, Memory Care, and available, short-term Respite Care. TerraBella Senior Living is looking for a FT Concierge (RECEPTIONIST) with rotating weekends to join our community at Signal Mountain Senior Living. Responsible for greeting guests, residents, and... 

Precision Store Works

Full Time Construction Laborer (regional) Job at Precision Store Works

Full Time Construction Laborer (regional)No experience needed; training provided on fixture installation, demolition and construction.This position requires physical labor.Precision Store Works is dedicated to completing full department remodels within home... 

CEDENT

Cyber Security Engineer-HYBRID (New York, NY) Job at CEDENT

 ...Under the general guidance of the IT/Security Architect or Systems Manager, the candidate will be responsible for evaluating and implementing...  ...the assigned responsibilities. Guides Cyber Governance and Information Protection team and makes informed security decisions on the... 

Openkyber

Model Integration Trainee Job at Openkyber

 ...Job Description: Model Integration Trainee Overview We are seeking a motivated Model Integration Trainee to support the development...  .... Awareness of RAG concepts and embeddings. Experience with Python libraries like NumPy, Pandas, or LangChain. What... 

Acosta Group

CORE Food Show Event Staff Job at Acosta Group

 ...periods+ Lift up to 15 LBSDress Code:+ Black dress pants+ White button-down shirt+ No jackets+ Minimal jewelryPay Rate: $20/hourHow to Apply:If you're available and interested-or know someone who is-please email the following to ****@*****.***Subject...