Job Description

Our core values of Community, Compassion, Empowerment, and Excellence are at the heart of our culture and everything we do.

The Scheduler will be responsible for the management of all scheduling tasks related to patient visits and services.

Benefits for the Scheduler:

• Health insurance – first of the month after 30 days employment
• Dental insurance – first of the month after 30 days employment
• Vision Insurance
• Short-Term Disability
• Long-Term Disability
• Flexible Spending Account (FSA)
• Dependent Care Account
• Earned Time
• Retirement Account
• Pension Contribution
• Longevity Benefit
• Tuition reimbursement

• Continuing Education
• Tuition Discount Program
• Cell Phone Discount
• Gym Discount
• AAA Membership

Responsibilities of the Scheduler:

• Completes all scheduling tasks in a timely manner
• Adjusts patient scheduling as requested to meet patient needs
• Ensures accurate scheduling based on staff availability and agency territories
• Maintains knowledge of requirements based on Medicare regulations and other payer sources (timely admissions, Home Health Aide supervisory visits, re-certs, insurance authorizations, etc.)
• Utilizes electronic medical record (EMR) for accurate patient information, scheduling notes, visit types, etc.
• Maintains staff time off calendar
• Fields scheduling phone calls

Qualifications for the Scheduler:

• High school diploma or equivalent
• Two to three years' experience in an administrative role in an office setting
• Excellent communication skills (both verbal and written) required
• Proof of Flu vaccination
• Reliable transportation
• Valid driver's license
• Automobile insurance
• Physical exam within the last year
• Two-step TB test

Lake Sunapee Region VNA & Hospice is a mid-sized agency, providing home health care, hospice, palliative and personal care services to people of all ages in parts of Grafton, Merrimack, and Sullivan counties in New Hampshire.

Lake Sunapee Region VNA is an Equal Opportunity Employer.

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