Job Description

Job Summary: Our Emergency Medical Technicians (EMTs) respond to emergent and non-emergent requests for medical assistance and delivers high quality patient care, treatment, and customer service in the most expedient, professional, safe, caring, and cost effective manner possible within the prescribed scope of practice, established protocols and Company policies.

Essential Duties and Responsibilities:

• Follows and maintains thorough familiarity with evolving medical treatment protocols, response requirements, quality assurance procedures, local Standard Operating Procedures (SOP) and other Company policies
• Continuously maintains the level and type of certification(s) consistent with performing the duties of an EMT
• Operates Company vehicles in accordance with Risk & Safety policies; is familiar with and abides by traffic laws governing the operation of emergency response vehicles
• Maintains a driving record in compliance with Risk & Safety policy requirements
• Develops ability to locate addresses quickly and safely through knowledge of number systems and street layouts with and without the assistance of maps and electronic mapping devices.
• Performs beginning of shift checks to ensure the ambulance is in a state of mechanical readiness; tops off fluids as necessary; ensures that appropriate equipment and supplies are on board
• Reports immediately to the Supervisor any discrepancies in vehicle, equipment or supplies standards that could compromise the unit’s ability to complete a call
• Notifies Fleet Maintenance/Supervisor of mechanical failures of the ambulance and equipment
• Ensures the ambulance is cleaned inside and outside, restocked, tagged as necessary, and fueled at the end of each shift
• Completes all appropriate documentation as outlined in Company policy.
• Reports problems or unusual occurrences immediately to the Supervisor
• Attends all mandatory training and in-service events
• Fosters and maintains cooperative working relationships with peers, facility staff and public safety personnel.
• Maintains complete and accurate documentation of patient assessment and treatment
• Maintains complete and accurate documentation of patient statistical and billing information and services rendered.
• Uses/operates appropriate communications equipment, medical equipment, cleaning equipment, office equipment and tools.
• Appropriately uses medical equipment such as gurney, airway equipment/airway bag, IV, splints, bandages, and medications in rendering proper emergency medical treatment of patients
• Reads medication/prescription labels and directions for usage in quick, accurate and expedient manner
• Communicates effectively with empathy and compassion to interview patients, their family members, bystanders, other service agency members and facility staff
• Discerns deviations/changes in eye/skin coloration due to patient’s condition and to the treatment given
• Listens to and takes direction from Dispatch
• Converses with Dispatch, facility staff and other responders via phone or radio as to status of patient
• Fosters and maintains excellent working relationships with all internal and external facility staff
• Conducts self in a professional manner in accordance with the Company’s ‘Standards of Conduct’ policy
• Arrives for duty appropriately groomed and in the proper work dress/uniform
• Maintains punctual and regular attendance
• Completes all required/assigned Company training
• Perform other duties as assigned

Qualifications & License/Certification:

• Must be at least 18 years of age
• Must have a high school diploma or GED
• Must have a clean background and ability to pass a drug screen 
• Effective oral and written communication skills; strong listening and comprehension abilities, adaptability to quickly evolving situations, and strong decision making.
• State of North Carolina EMT-B and National Registry EMT-B Certification (Required) 
• CPR Certification (Required) 
• Valid Driver’s License (Required)
• 1 year of EMT experience (Preferred)
• EVOC (Preferred)

Working Conditions: 

• Must be available to work days, nights, weekends and holidays, extended workdays. 
• Long periods inside the ambulance.
• May work indoors or outdoors with exposure to weather. 
• Possible routine exposure to moderate noise levels. 
• May periodically work in poorly lit environments in a moving vehicle

Physical Demands: 

• Moderate to extended amounts of sitting, standing, and walking.
• Some repetitive motion activities. 
• Routinely lifting more than 300 lbs. with assistance. 
• Pushing, pulling, reaching, lifting, bending, squatting, kneeling, twisting, carrying, typing and stair climbing. 
• Visual identification of color-coded items. 
• Clear speech and hearing. 
• Must be able to wear a face mask or respirator with proper fit for extended periods when required

COVID-19 Precaution(s):

• Personal protective equipment provided
• Daily health and temperature screenings
• Sanitizing, disinfecting, or cleaning procedures in place

We have a fun, people oriented culture here at Reliance with an emphasis on personal and professional growth and balance. Reliance Medical Transport offers paid training, competitive pay rates, health, dental and vision insurance, and flexible scheduling options.

EQUAL EMPLOYMENT OPPORTUNITY

Reliance Medial Transport is an equal opportunity employer. Reliance Medical Transport prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information. Reliance Medical Transport conforms to the spirit as well as to the letter of all applicable laws and regulations.

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