Job Description

Location: Remote

Salary: $95000 - $100000

Other Forms of Compensation: Bonus: 20% 

 

At over 300 college & universities around the country,  Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. 

Job Summary

Position Title: Communications Manager – Internal Communications
Reports to: Communications Director
Location: Remote

 

Overview
The Communications Manager – Internal Communications is responsible for developing and delivering engaging, informative, and brand-aligned communications that connect, inform, and inspire employees across Chartwells. This role ensures that key organizational messages are effectively planned, executed, and measured, driving alignment and fostering a strong internal culture. The Manager will oversee company-wide communication channels, internal campaigns, and leadership support initiatives.

Key Priorities
1. Internal Communication Strategy – Plan and execute timely, consistent communications across the organization.
2. Employee Engagement – Create content and resources that inform, inspire, and connect employees to company goals and culture.
3. Channel Management – Optimize intranet, email, and event communication channels for maximum reach and usability.
4. Leadership Support – Partner with senior leaders to develop clear and impactful messaging.
5. Measurement & Improvement – Use analytics to evaluate communication effectiveness and continuously refine approaches.

Responsibilities
• Collect content, write copy, and manage distribution of company-wide communications and organizational announcements.
• Manage the calendar of company-wide communications to ensure consistent timing and alignment.
• Establish key performance indicators to measure the effectiveness of internal communication strategies.
• Create monthly talking point toolkits for divisions to use during calls and meetings.
• Oversee the strategy of the company intranet (MyCompass) — analyzing data to improve usability, creating pages, and keeping content updated regularly.
• Manage distribution lists and the relationship with the email vendor, including planning for potential future transitions.
• Schedule and maintain the master company call calendar (All Hands Calls, client events, leadership webinars, etc.).
• Assist with the development of messaging and talking points for leadership team meetings and events.
• Create monthly team reports and track analytics for internal channels to measure reach, engagement, and impact.
• Oversee the maintenance and enhancement of the organization’s brand identity, ensuring brand consistency in internal communication materials and activities.

Qualifications: 
• Bachelor’s degree in Communications, Marketing, Business, or related field.
• 5+ years of experience in corporate or internal communications.
• Strong writing, editing, and proofreading skills.
• Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
• Experience with intranet platforms, email marketing tools, and analytics reporting.
• Strong interpersonal skills with the ability to work cross-functionally and influence at all levels.

Apply to Chartwells Higher Education today!

Chartwells Higher Education is a member of Compass Group USA

 

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed   are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information

Req ID: 1476168

Chartwells HE  

Lacey Woodard  

[[req_classification]]  

Job Tags

Local area, Remote work, Flexible hours,

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