Job Description

Job description

CAR WASH ASSISTANT MANAGER

• Reports To:  Manager
• Supervises: Car Wash Staff
• Nature of Work:  Responsible for assisting the Manager in providing (or in the Managers absence, providing) efficient and quality service to customers. Can be given primary responsibility for specific functions within the store as directed by the store manager.

Essential Job Functions:

• Open and Close Station on time.
• Monitor workflow to ensure that vehicles serviced timely.
• Meets sales goals.
• Complete daily, weekly and monthly paperwork.
• Maintain proper cash controls (i.e. follow check acceptance policy, correct preparation and making of deposits, cash drawer maintenance, etc.).
• Provide prompt and courteous customer service; answer questions; resolve customer problems and complaints.
• Observe and comply with safety rules and regulations.
• Perform related duties as assigned.

Knowledge, Skills and Abilities:  Previous supervisory experience is preferred. Good technical knowledge and math skills are required. The employee must be able to reach four feet in height overhead, some bending, stretching and stairs are used constantly. The employee must be able to communicate effectively with customers and co-workers and respond to communication calls from co-workers. Mobility is required.

Working Conditions:  This position works in a garage environment 100% of the time. Exposure to heavy equipment, slick surfaces and hot-cold temperatures.

Major Accountabilities:

• Timeliness and quality of service provided.
• Meets sales goals.
• Well trained and efficient staff; effective employee relations.
• Effective and timely labor control.
• Timely and accurate paperwork; timely and accurate data input in computer.
• Effective and accurate cash controls.
• Prompt and courteous customer service.
• Safe work habits for self and store personnel.
• Clean and proper uniform and good hygiene; enforces requirements for store personnel.

Your Benefits:

• Health insurance, dental and vision
• Ancillary Benefit Options
• Flexible spending account/Health savings account
• 401(k) with matching
• Paid time off/Sick time
• Employee discount

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